Water Filter and Replacement Cartridge Distribution Program

The City of Newark has initiated a program to distribute over 40,000 National Sanitation Foundation (NSF) Certified water filters to Newark residents. The Department of Water & Sewer Utilities has set up distribution centers throughout the city and is delivering filters door-to-door.

Please read the public notice and watch the conference for additional information. 

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About the Filter Distribution

The City of Newark has initiated a program to distribute over 40,000 NSF Certified water filters to Newark residents. The Newark Department of Water & Sewer Utilities has been working tirelessly to reach residents and distribute filters. There are seven distribution centers located throughout the city where residents can obtain a filter, and canvassers are also delivering filters door-to-door. Since October 2018, the City has already delivered more than 34,000 filters to residents, spending over 25,000 hours going door-to-door in an effort to reach Newark families.

This program aims to supply water filters and replacement cartridges to single-family and multi-family homes that are serviced by the Pequannock Water System (all of west and south wards, and most of central and north wards) and have lead service lines or interior copper piping with lead solder, as well as homes tested by the City with a water lead level of 15 parts per billion (ppb) or higher. Large structures that are not served by lead service lines, such as apartment buildings and condominiums, as well as residential housing developments and homes built after 1986, are not covered under this program. Households in the Wanaque Water System also do not require a filter under this program unless there is a water lead test result 15 ppb or above. Call (973) 733-6370 for a free water lead test.

You can pick up your free filter at one of the locations listed below.

To verify if your home is affected please use the lookup tool (below) by searching for your address in the map. The tool will show you our records for the account and provide a recommendation for you to take action.

To reduce your lead exposure, the city recommends you clean the aerators on unfiltered faucets every week. Newark is also offering free water testing upon request. Please contact the Department of Water & Sewer Utilities at (973) 733-6370 or waterandsewer@ci.newark.nj.us to schedule testing. 

It is recommended that pregnant women and children under 6 in affected homes use bottled water for drinking and cooking until a lead-safe filter is installed. Residents in affected homes should prepare formula for infants with bottled water until a filter is installed.

Check Your Address

You can use this tool to look up our records for your address and learn if you might have a lead service line and whether you are eligible for an NSF Certified Filter. Simply search for your address below using the search bar at the top-right corner of the map.

On a mobile device? We recommend using the full screen app.

Can’t find your address? Please be sure you’ve entered it correctly in the search tool. If your address is not represented on the map or no instructions are provided, then our records indicate this address is not associated with a small residential unit with an independent water account within the City of Newark.

If our records are incorrect and this address is associated with a small residential unit with an independent water account, please Contact the Water & Sewer Department at (973) 733-6370 or waterandsewer@ci.newark.nj.us.

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Pick Up A Filter

Filter Pick-up Locations and Hours

Tuesday-Friday 11am to 7pm, Saturday 9am to 6pm

Residents should be advised the recreation centers will be back to their regular hours next week and will be closed on Mondays.

What to Bring

If you are visiting one of our seven locations across the city to obtain a filter or cartridges, please bring the following with you:

  • Identification – a driver’s license or government-issued ID

  • Tenants/renters must provide Proof of Residency – a lease agreement, utility bill, cable bill, etc.

  • If possible, bring photos of your kitchen sink faucet so we can determine the type of filter to provide you.

 How to Use Your Filter


How do I install a pur filter?

The City of Newark is distributing Pur lead-safe water filters and cartridges to affected residents. Please watch the following video, which walks you through installing your filter.

  • Your Pur filter package includes:

    • Faucet mount unit

    • Filter cartridge

    • Four faucet adapters and washers

    • Pur manual and product data sheet

Here is a basic overview on how to install your filter:

  • Unscrew your faucet aerator and remove old washer

  • Select the faucet adapter that works best for your faucet and attach using your fingers to tighten; be sure black washer is inserted into the threaded side of adapter

    • If you have an external threaded faucet, try adapters A or B (adapter A fits most external threaded faucets)

    • If you have an internal threaded faucet, try adapters C or D (adapter C fits most internal threaded faucets)

  • Twist off the top of your mount unit, drop your filter into the unit, and replace the top cover

 
  • Attach filter onto your faucet until you hear a click

    • Make sure washer is firmly seated in the adapter before attaching unit to faucet

  • Push down on the switch to filter your water

    • Do not run hot water when switch is in down/on position, this may damage the filter. If you need hot water for drinking or cooking, get cold filtered water from tap and then heat it

 
  • The green indicator light will flash for a few seconds to indicate it is functioning properly

  • Before use of a new filter or cartridge, run cold water for five minutes to flush cartridge to remove any lose material

    • Note: Cloudy water and the sound of air running through cartridge is normal during this flushing

  • For unfiltered water, pull the switch up

    • In this position you can run both hot and cold water

  • To remove your filter, press the white quick release buttons

  • Reattach it with one click

Now you’re ready to use your filter! For more information, please refer to the Pur Filter Manual.

How do I use my filter?

Below are tips to keep in mind when using your lead-safe water filter:

  • Push down on switch to filter your water

    • Do not run hot water when switch is in down/on position, this may damage the filter. If you need hot water for drinking or cooking, get cold filtered water from tap and then heat it

  • If you want unfiltered water, just pull the switch up

    • In this position you can run hot or cold water

  • If you need space to wash dishes or make room in your sink, swivel unit to rear of sink or remove altogether using white quick release buttons

  • To remove your filter, use the white quick release buttons

  • Before using a new filter unit or cartridge, run cold water for five minutes to flush cartridge to remove any lose material

    • Note: Cloudy water and the sound of air running through cartridge is normal during this flushing

How often should I change my filter cartridge?

Filter cartridges are intended to be used for approximately 100 gallons of filtered water, and for many people, a filter cartridge lasts approximately 3 months. Because lead levels in drinking water can be higher in some homes, it is important to closely monitor the indicator light on your water filter and replace the cartridge as early as possible.

  • If you see a green indicator light, your filter is functioning properly.

  • If you see a yellow light on your filter, you will need to change your cartridge soon.

  • If the light on your filter is red, then it's time to change your filter.

How do I replace the filter cartridge?

Please watch these videos showing how to replace a Pur One-Click filter and pitcher filter cartridges.

Here is an overview on how to replace your filter cartridge:

  • Use white quick release buttons to remove filter unit from faucet

  • Twist off the top of your mount unit

  • Remove old filter cartridge

  • Drop your new filter cartridge into the mount unit

    • Make sure the filter is oriented correctly

  • Replace the top cover of mount unit

  • Attach filter onto your faucet until you will hear a click

  • Push down on switch to filter your water

  • The green indicator light will flash for a few seconds to indicate it is functioning properly

  • Before use, run cold water for five minutes to flush cartridge to remove any lose material

    • Note: Cloudy water and the sound of air running through cartridge is normal during flushing

 

How do I clean faucet aerators?

To reduce your risk of lead exposure, the City recommends you clean the aerators on unfiltered faucets every 3 to 4 weeks:

  • The aerator is the end-piece of your faucet where the water comes out

  • Unscrew the aerator

    • Make sure you note how the piece comes off so you know how to put it back together; parts can vary

  • Remove the screen and rinse out any debris that has built up

  • Screw the aerator back onto your faucet

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Frequently Asked Questions


What else can I do to reduce your exposure to lead from drinking water?

The current law allows end-use brass fixtures, such as faucets, with a maximum of 0.25 percent lead to be labeled as “lead free”. However, prior to 2014, “lead free” allowed up to 8 percent lead content, including those labeled National Sanitation Foundation (NSF) certified. Lead solder on copper piping was also commonly used on interior plumbing prior to 1986. Even if you do not have a lead service line, plumbing components in your home may still not be completely “lead free”. Here are ways you can reduce your exposure to lead:

  • Replace your lead service line (if you have one) with Newark’s ongoing Lead Service Line Replacement Program. Register Online

  • Always buy plumbing fixtures that are certified as “lead free” under the new law.

  • Install a filter on your drinking water faucet that is NSF 42 and NSF 53 certified to remove lead and replace the filters at the frequency recommended by the manufacturer.

  • Periodically remove and clean faucet screens and aerators for faucets.

  • Run your cold water tap until the water gets cold and then fill a pitcher with fresh water and store in your refrigerator for future use.

  • Always use fresh, cold, running water for drinking, cooking and preparing baby formula (not hot water).

  • Do not boil water for the purpose of removing lead. Boiling water does not remove lead.

  • Be careful of dust from lead-based paint.

  • Be careful of other sources of lead in your home, such as pottery, makeup, jewelry and toys. Wash your children’s hands and toys often.

  • Read Newark’s Public Education document, Important Information About Lead in Your Drinking Water

Learn more about Lead in Drinking Water →

What else is being done to minimize risk of lead exposure?

The City of Newark is working to minimize lead exposure from drinking water plumbing by replacing residential service lines that are made with lead materials through the Lead Service Line Replacement Program. The Lead Service Line Replacement Program is an aggressive, eight-year, $75 million plan to remove approximately 15,000 lead service lines across Newark. The City is currently providing the opportunity for homeowners to replace their lead service lines.

Since October 2018, the City of Newark has taken steps to minimize risk for residents, including:

  • Distributing over 34,000 lead-safe water filters and cartridges to impacted homeowners free-of-charge through distribution centers located throughout the city and door-to-door canvassing

  • Offering free water testing to homeowners

  • Developing a partnership with the State of New Jersey to replace residential lead service lines

  • Moving swiftly to install a new corrosion control system to replace the one that is no longer effective

When do I replace my filter cartridge?

When the light on your filter is yellow, it is time to change the cartridge. If the light is red, the cartridge is no longer working. If you are unable to see the light, change your cartridge once a month.

Filter cartridges are intended to be used for approximately 100 gallons of filtered water, and for many people, a filter cartridge lasts approximately 3 months. Because lead levels in drinking water can be higher in some homes, it is important to closely monitor the indicator light on your water filter and replace the cartridge as early as possible.

When do I clean faucet aerators?

To reduce your risk of lead exposure, the City recommends you clean the aerators on unfiltered faucets every 3 to 4 weeks.

Why can’t I run hot water through my filter?

According to the filter manufacturers, if hot water is run through the cartridges, it will not be filtered properly and in some cases may actually reverse the chemical absorption and adsorption processes, releasing contaminants back into the water.

Use only cold or cool water when with your filters. If you happen to accidentally run hot water through the system, simply run cold water through the unit for 2 minutes to flush out the hot water.

How do I replace my lead service line?

Sign up with our online registration form. Alternatively, download the Registration Form, fill it out and send it to us. See the registration page for details.

Additional questions?

Please contact the Department of Water & Sewer Utilities at (973) 733-6303 or waterandsewer@ci.newark.nj.us.